Cart

SHIPPING

ORDERS

At OMORFIE we ship from our warehouse facility partner located on the West Coast in Australia.

ORDER CONFIRMATION
After an order is placed, an order confirmation email is sent to the email address provided during checkout. The order confirmation email includes the order number and your ordered products. Once an order confirmation is received it means your order is being processed and cannot be canceled.

ORDER PROCESSING
Orders received before 3 pm AEST will be dispatched same day. Please note, delays may still occur during promotional periods. Orders are shipped Monday through Friday, excluding bank holidays. Orders placed on Saturday and Sunday will be processed the following Monday (AEST)

ORDER TRACKING
When your order ships from our fulfilment warehouse, you will receive a shipment confirmation email that includes a tracking number, live tracking update and local courier phone number.

If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days.

AUSTRALIA

How much?
Spend $65 or more? We’ll send it for FREE, We’ve got you babe!
Want OMORFIE in a hurry? Just add express shipping for $15.00
$65 or less? Shipping is $5.00

How long?
Tracked Shipping: 2-9 business days
Express Shipping: 1-3 business days

Tracking?
Nothing beats watching your OMORFIE parcel make its way to you!
Once you order is dispatched you’ll receive an email contain your tracking link.

INTERNATIONAL

How much?
Spend $125 or more? We’ll send it for FREE, We’ve got you babe!
Want OMORFIE in a hurry? Express shipping for $20.00
$125 or less? Shipping is $15.00

How long?
Tracked Shipping: 4-10 business days
Express Shipping: 2-5 business days

Tracking?
Nothing beats watching your OMORFIE parcel make its way to you!
Once you order is dispatched you’ll receive an email contain your tracking link.

AUTHORITY TO LEAVE

Please ensure you provide a delivery address that is open during business hours (preferably a business address) to ensure the safe delivery of your parcel. Where a delivery is attempted and no one is available to accept the parcel, your parcel will be left in a secure location. Please note we cannot be responsible for any lost or stolen parcels once they have been dispatched by us.

TAXES AND DUTIES

Please note that product costs do not include possible taxes and duties which may be applied by customs or postal authorities in the country of delivery. All payments of taxes and duties are the sole responsibility of the purchaser. For more information on what duties and taxes may be payable by you prior to the release of your parcel, we recommend checking your local customs website.

NON-DELIVERY

Please note, estimated delivery times do not include customs delays or where parcels are held by customs officials. In the unlikely event that you have not received your parcel within the delivery time estimated by AUS Post and you have not been in contact regarding your delivery, please email us at hello@omorfie.com and we will investigate your delivery on your behalf.

CHANGES TO ORDERS

We are unable to make changes to orders once they have been placed. We are not able to combine orders or change items on an order. This also includes pre-order styles.

SHIPPING DELAYS – SALE PERIODS

Due to the large number of orders received during sale and promotional periods, please allow an additional 1-2 business days for the delivery of your order during these times. Where promotions are run on public holidays, your order will be processed within 1-2 business days of the first business day after the public holiday.